Originally Posted by Christian
I too got a letter, and wrote back outlining things, including lots of travel planned... I got another back saying they would look into it... then nothing to a subsequent follow up email I sent... and then in the midst of my latest big trip, I am handed a 'sapphire' on my CX boarding card...
Must say, quite disappointed, and perhaps regretting moving my previous CX pts to QF... now for nothing...
Anyone have luck trying to get back 'up' to platinum by writing? To whom? Any suggestions on how to word things??
Comments?
Well, I had a quiet year for travel this year only amassing about 600SCs with a renewal of 31 Dec. I phoned QFF on monday detailing my planned travel ( which is pretty decent and I should be able to nicely earn 1200+ SCs next year ) and the person I spoke to analysed it and agreed that they would maintain my status for next year. This morning I checked my account and the status reassessment date has changed to 31 Dec 2006.
Found it v well done ; this attitude QF has towards keeping people at status even if they have a year light on travel is a great approach that I haven't seen elsewhere
Dave