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Old Nov 12, 2005 | 9:05 pm
  #14  
Peter M
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Join Date: Jun 2002
Location: South Florida
Programs: All the best ones.
Posts: 1,415
The 5*/PC upgrade is a one class upgrade (if available for 5*) guaranteed for PC, according to the following restrictions;

europe from a maximum of group A,B, C to group D, thus if you reserve group D (intermediate) or higher (premium, luxury) then you don't get the upgrade!

USA from cars that are Compact, intermediate, full-size to a premium, thus if you reserve a premium, luxury, or prestige car then you don't get the upgrade!

Generally the upgrade applies to the smaller rental groups in the Hertz fleet. If you are not happy with the vehicle, go back to the gold counter and ask for an upgrade.
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