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Old Nov 11, 2005 | 11:58 am
  #23  
TVCMH
20 Years on Site
 
Join Date: Jul 2003
Location: Columbus OH
Programs: DL Diamond, CO Gold, US Silver, Natl Exec, Hertz #1, Avis Preferred, Elite w/ All US Hotel Programs
Posts: 401
Originally Posted by dlen111
first it was kiosks, then the screens, then online check-in and now the automated gate agent voice.
The DL automated gate voice makes you feel like you're navigating a touchtone prompt phone system at the gate. I fail to see why the agent at the boarding door can't "invite those customers seated in zone three." In my opinion, it's a pretty direct insult to pax when there's an agent sitting at a podium looking at them while a recorded voice from above directs them to the plane. As much as I like the screens at DL gates, the voice is obnoxious -- especially at 5:20 AM.
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