Originally Posted by tvl4free
In response to your request for us to refund the £4.00 credit card fee paid on
the above booking, it is with regret that I have to inform you that this will not be possible, you have entered your card as a Visa and this is not a debit card, this is why the credit card fee has been charged.***
Back in my hotel career I once signed a merchant agreement for a new hotel, and it was very clear in the contract that a merchant cannot charge a fee for CC use, nor offer a discount for cash instead of CC. I'm very surprised to see this out in the open, I would assume that such clauses are still standard merchant agreements.