I like most of you fail to understand
Deltas policy of not allowing Platinum,
Gold, and Silver Medllion members the
opportunity to upgrade at the gate when
empty seats are available in First Class.
I wrote Delta earlier this year and asked
why NRSA (Non Revenue Space Available)
passengers(Delta employees and family
members) were allowed to stand-by for
First Class, yet loyal passengers
traveling on a discounted fare (L Class)
were not given the same opportunity.
Delta responded by saying that NRSA passengers
required little or no service. (sounds as
though they are perfect candidates for
coach)
I just fail to understand the logic
behind allowing a passenger who is
traveling for FREE the opportunity to
stand-by for First Class while denying a
loyal revenue passenger the same
opportunity. Has'nt Delta been telling us that this is about economics?