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Old May 22, 1998, 2:18 pm
  #25  
AusTXHiker
Original Member
 
Join Date: May 1998
Location: BTV
Programs: BA Gold, UA Premier Platinum, DL Gold, Lifetime Bonvoy Titanium
Posts: 870
Class action law suit... Why not? In a country where we reward people stupid enough to spill hot coffee on themselves, this might be a possibility. The fact that DL acknowledges that they have received numerous complaints about the "no upgrade for L-fares" policy and has decided not to act on it tells us a lot. I hope the service gets better soon!
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