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Thread: St Regis Essex House NY problems
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Old Nov 9, 2005 | 9:51 am
  #7  
Scott218
 
Join Date: Jul 2001
Location: Toronto, Ontario, Canada
Programs: AC, AA, SPG, Hilton
Posts: 1,788
The notes section on the SPG booking engine and e-ticket are not always read by the hotel. They might not even know that you were arriving at 11pm (unfortunately).
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