I am both SPG Platinum and Hyatt Diamond. As my travel patterns have changed, I will not re-qualify for both, and in order to requalify for one, I will have to concentrate almost all my stays there. Please realize that I consider Hyatt and Starwood to be the two best frequent traveller programs - far, far above the other hotel groups.

I have chosen Starwood for the following reasons.

1) Wide array and number of properties in all sorts of locations. From Four Points to St. Regis, and everywhere in between.

2) Suite upgrades. Nothing like it at some places. Starwood tends to be great about it. While Hyatt provides far superior amenities, I never got suites the quality or consitency as I have at Starwood properties. For example, on a recent free stay at the St. Regis, LA, I got a huge suite (1500 feet, maybe). This is one of many phenomenal suites I have gotten for free or bargain rates.

3) Service. As exemplified by William (and formerly Jae) on the Starwood board, SPG sets the bar. Too many examples to list.

4) No blackouts.

5) Free Weekends promotion. Best in the biz.


I'm a very happy Starwood customer. See?
Their website is lousy, though.