Originally Posted by BF263533
Travelocity honored the $100 + tax fare from BOS-MAD. Does anyone know if Expedia also honored the BOS-MAD fare? The process still appears somewhat similar to that situation, including the variety of thoughts expressed by the comments. Some urged all to hang in, and finally, I know at least Travelocity stepped up to the plate.
I've posted before - Expedia did NOT honor the BOS-MAD fare. They used the same spiel they gave the_nomad about not being able to confirm the reservation with the service provider (i.e. airline in the BOS-MAD case, Hilton in this one) within 72 hours, so they proceeded to automatically cancel the reservation. They had already charged my credit card for the shipping charge for paper tix and the Expedia service fee, though not the actual airfare.
They refunded the fees after I complained.