Originally Posted by synne
My husband and I want to go to BKK during Christmas. He has a better level on his card, so I booked on him first: OSL/BKK t/r, The trip should cost him 80000 points, unfortunately he did not have as much as 16000 in total, so I thought I could book my ticket on my account (103000 points).
I ordered his ticket from his account, all confirmed, paid the taxes and printed out the confirmation.
Trying to order my ticket from my account, I got the message that I did not have enough points, the same trip would cost me 160000 ponts.
Then I opened the mailbox where it was one confirmation on my husbands ticket in French and English from Air France, a new confirmation mail in English from Amadeus.net, and a third mail from Amadeus.net telling that his booking was cancelled. What is going on? What should I do?
It can well be possible that you can book on an Elite account but you cannot book on an Ivory one. I have seen this many times. The cancellation is strange, I would call FB to see what the hell is going on.