B/F seat didn't work
On my first B/F longhaul TLV-EWR, 12 hours my seat didn't work. Began to work, then wouldn't come gack up.
FA's worked hard to reset but it didn't work. Seat was partially reclined and no foot rest for the whole trip. Very uncomfortable.
Filed a "comment card" and asked "free" renewal of Gold and President's Club.
Was told in EWR that I'd get "something" but not renewal for the seat.
What do you think?
Anything I can do to pressure them to a reasonable compensation? 12 hours in a broken seat on an expensive ticket will not get me back on CO without reasonable compensation.
Thanks,
Shofar