Philforest, I must respectfully disagree with that assessment. Randy was asked to rank the airlines and he did so according to certain criteria that are important to frequent fliers in general. If an airline does not have a presence in one of the categories, it must, and should, score zero there.
I mean, what else could Randy do? Put a score for the category anyway? THAT would be dishonest. He couldn't ignore it in compiling the rankings, either, because that would be unfair to the airlines that DID offer, say, an elite level, or free tickets to europe.
As has been mentioned before, though, I don't think any of us flies an airline because of some organization's rating of it. We go with what works for us, in our individual situations, and therefore pick the categories and options that are important to us. People who fly Southwest, for instance, are motivated by other factors that award tickets to the pacific rim, or free wine.
Thanks for listening.
[This message has been edited by hnechets (edited 06-03-99).]