Originally Posted by doglover
I've been dutifully collecting my points and shipping them off to Hilton. About a month ago emails stopped coming in.
I've emailed mypoints twice to ask why but have yet to get a single response.
Anyone else run into this? My account still seems to be active as I can log in and check my balance and all.
I had this same problem a couple of months ago. I logged in to my account and discovered that somehow the "opt-in" box in my profile that should be checked for e-mails was unchecked. I don't believe that I unchecked it, but there it was. I checked the box again, and voila! The e-mails started coming again.