Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,729
I've had to cancel a trip when a relative became ill. CO noted my PNR and allowed us to reschedule. When we went to the airport to do so, we brought a doctor's note and they took care of the changes without any fees. I believe we did have to pay the fare difference as it was a different season when we eventually took the trip.
Your best bet is to call CO and ask about this!