FlyerTalk Forums - View Single Post - Has AC ever been(or had) a "brand"?
View Single Post
Old Nov 4, 2005 | 2:48 am
  #10  
cedric
All eyes on you!
20 Years on Site
 
Join Date: Mar 2002
Location: YYJ
Posts: 4,407
AC certainly has a brand. Some might argue that it's somewhat tarnished due to the events of the past few years. But they've done a good job reinventing the airline so it will soon be time to rework the branding. One might suggest that after the fleet refurbishment has been completed would be a good time to do so.

For what it's worth, Air Canada was one of three finalists (they did not win) in the 2005 National Awards for Tourism Excellence - Marketing Campaign of the Year catagory.

Emerging in September 2004 from a difficult period in its history, Air Canada successfully relaunched itself through a multimedia, multi-market campaign designed to rebuild trust in the airline and restore its image. An anthem to flight by superstar Céline Dion-the first time an advertiser has initiated a hit song as an integral part of its communications strategy-provided a framework for marketing initiatives in scheduling superiority, low-cost competitiveness and product enhancements. The tourism industry's largest-ever cooperative campaign with the Canadian Tourism Commission has driven sales and created significant awareness in foreign markets. Improved customer satisfaction levels-a worldwide survey of 12 million passengers ranked Air Canada as the best airline in North America-and other indicators show the campaign has met the objectives of securing the airline's future and fostering tourism growth.
cedric is offline