FlyerTalk Forums - View Single Post - Severely damaged luggage - what to expect?
Old Nov 3, 2005 | 1:18 pm
  #6  
flyer2day
 
Join Date: Oct 2002
Location: DUS, Germany - LH SEN
Posts: 134
I had to deal with LH twice in the past for damaged checked luggage. I had to provide a statement from a store that the suitcase couldn't repair, which was no problem because they were happy to sell a new one.
LH will reimburse you but will deduct 10% for every year since you purchase the suitcase.
So you should expect 80-90% of the price you paid.
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