Originally Posted by MileSmiles
There is something REALLY, REALLY wrong here, was trying to book 3 r/t tickets NAP to JFK , and this are the charges the award engine shows":
92 EUR + 206.22 EUR x 2 Adults = 596.44 EUR
92 EUR + 206.22 EUR x 1 Child = 298.22 EUR
Total : 894.66 EUR
There is no way the taxes are coorect...........see the total !!!!
This looks about right if it was on AF, since they add huge non-tax fuel surcharges to award tickets : this should be illegal since the possibility of non-tax surcharges of this kind on awards were not disclosed to us when we earned the miles.
One possible work around for now is ask for an award on KLM, which doesn't charge such fuel surcharges.