FlyerTalk Forums - View Single Post - Is this a "random kindess to the FA" or should I be discourged from doing this?
Old Nov 2, 2005 | 1:23 pm
  #8  
ButIsItArt
 
Join Date: Jun 2005
Location: Pre-9/11 America
Posts: 5,115
I was on a transcon recently, where nearly all the F pax were making many requests, along with several special requests. The two FA's who were staffing F were really hustling to serve the meals and meet all the drink requests. A third FA from Y was needed for a short time. When one of the FA's came by with a nearly empty bottle of wine, I remarked, "Wow, you all are really hopping tonight." The FA was very gracious and thanked me for noticing. I remarked to the FA that they were handling it with a lot of poise. Later I had a nice chat with the FA's and they expressed sincere appreciation that I had noticed their hard work. I guess my point is that sometimes less is more, and just a verbal acknowledgement, delivered genuinely, is the most appropriate gesture.

Last edited by ButIsItArt; Nov 2, 2005 at 1:25 pm
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