Agreed. I also am sure you would be disappointed with DL. Here is a quick example of DL "service."

I flew on a paid BF ticket to Europe over the summer and was not happy to see my luggage come out in around the middle of the pack at each destination. When I got back I commented about this on the DL FT forum and was surprised to hear that this was "normal." Many of the DL elites wrote that they actually don't put the priority tags on their bags because they found that their luggage usually comes out sooner that way. What does this say about the attitude of the DL luggage handlers? And management can't control them either, apparently.

I know that priority luggage handling is a relatively minor service, but I think it says a lot about the way the airlines work.