I'm not well-versed in CO flying, but have a few miles to redeem. I've been plugging various dates into the website, but thought that perhaps there is a better/easier/quicker way. Could a kind soul give me a crash course in the best tools/techniques?

Is the award inventory viewable through the Availability Tool?

I suppose that if I want to know award availability for AS or DL, I have no choice but to call OnePass. True?

Thanks in advance!