I've just spent a week arguing with Travelocity about their 'fare finder' facility, which has now stopped listing anything but discounted coach rules (up until two weeks ago I could see rules / booking codes up to 'F' and including premium coach services such as BA's World Traveller Plus and Virgin's Premium Economy. All these have now disappeared.

I emailed Travelocity on this, and have so far had *five* different responses, varying from 'you could never do this' to 'it must be a problem with your PC (it is not). They refuse to say whether this is a commercial / policy decision. They have practically driven me back to a traditional bricks and mortar travel agent.

ITN is OK, but it only lets me see the booking classes not actually get seats in them, so I then have to call a travel agent to book into my selected class. In other words, I should really just call the agent and not bother going on line!

Andy

[This message has been edited by andyjc (edited 04-26-2001).]