<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ljderm:
Robin:
In answer to your first question.....
1.Book anything you like on the web that resembles what you really want.
2.Put that res on HOLD rather than purchase it.
3.Take the record locator and call web support 1-800-300-1547 (choice 3 on the voice menu) and talk to a web res agent. They can make ANY changes manually to your PNR and it will remain a CO.com res, allowing for full mileage and benefit.
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This is a very useful tip, thanks for posting! (And no, it wasn't "obvious" to me).