Originally Posted by zebra
Wow, that's really great service. Was this a UA ticket in addition to a CX ticket? I didn't know CX flew direct from NRT to TPE? Did you mean CI?
NOPE - CX. They have a flight that leaves NRT at 16:00 for TPE.
UA took the CX ticket and gave me a UA ticket. I might have had to pay a $25 fee, but honestly I don't remember. Either way, it was GREAT customer service. Way to go United! ^