Originally Posted by kiwilliam
I've been watching the Airline this TV program for a while now, after seen all the bad customer service, decline for late check in, flight delay and high fee charge. Now I am really scared to fly easyjet now as I have booked my flight with them fly from Berlin to Rome. So I'm thinking to book a flight with a REAL Airline, any ideas?
Cheers
William
EasyJet is a great airline, especially if you book in advance.
Most of the upset customers you see on the telly are once a year flyers who turn up at the last minute and miss check in.
Seasoned travellers such as yourself will be wise to this and will ensure you turn up on time. And do not forget your passport.
They also invariably focus on the worst, as that is what makes it entertaining. Most flights pass without incident.
I usually fly BA intra Europe, and my one experience on Easyjet was superb; OK the seats aren't huge, but at the price and for a short hop it is great.
There can be snarl ups if an aircraft goes tech or the weather is bad, but again as a seasoned traveller you will have travel insurance and know to get youself booked on the next flight out ASAP a delay is announced, and will undertsand that there may be a fee involved for doing this.
Don't be dissuaded by the TV coverage.
My only caveat is that it is best not to fly EasyJet on a Friday night in the middle of winter to a snow bound destination if you turn up to the check in late, for the last flight out that Bank Holiday weekend without a passport and have sold your budgy on eBay to afford the £2.99 fare to get you to you wedding, which happens at 0800 the next morning. Otherwise you should be fine.