FlyerTalk Forums - View Single Post - LH new business class: LH776/777 ?

Oct 25, 2005 | 4:18 am

#8

fly4fun

Join Date: Jan 2003

Location: SIN, here-and-there in Asia

Programs: LH-SEN SQ-PPS

Posts: 235

Quote:

Originally Posted by flysurfer

First of all, *A award availability changes all the time. So yesterday's status can be outdated today. Secondly, quite a few M&M agents are either clueless or unwilling/unable to help. The very same is true for the call-center agents of other FF programs, so this is no LH-specific problem. Just call again and again, state all dates, flights and routing combinations you can possibly take and hope for the best. Thirdly, I'd have to kill you if I told you about my means of checking *A award availability.

flysurfer, CCLSC: There is one situation which can occur and which might explin your problem; it is as follows: say we're talking about SQ 25 (SQ metal) - M&M cannot see any award seats (if using M&M miles), but KF still can (if using KF miles); this is because M&M's allocation of award seats on SQ metal have been fully used. (This is also applicable for other variations...)

Cheers,
R

Last edited by fly4fun; Oct 25, 2005 at 4:26 am

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