It really depends where you are flying, and in which class of service. Short answer; intercontinentally they are a fair match for the competition in both business, premier econ and econ. Intra-European they are good in preimier econ and business. Intra-European econ, as well as intra-scandinavian flights all feature the infamous p-class, where there is no complimentary service and you have to pay for anything you want; incl. water.