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Thread: New list: 9 principles that UA frequent flyers know, yet most infrequent flyers don’t
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Old Oct 23, 2005 | 11:18 pm
  #20  
EmeraldCityFlyer
 
Join Date: Feb 2005
Location: Eugene, Oregon
Programs: UA 1K
Posts: 198
7a
Another principle:

7a. If you call someone from the airline and don't like what they tell you, call again and talk to someone else.
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