I had the same problem as you. I flew a CO codeshare with VS in early November. One month later I still had not seen it post my account. I called the OnePass Service Center and was lucky enough to talk to a very knowledgeable rep. She explained that they get tapes containing partner activity data from Virgin every week, and it seemed that the weekly tape that probably had my flight on it was never received, and never loaded into OnePass' system, and may never ever be loaded. She gave me the impression that it's not unusual for some tapes to never show up. (BTW- she mentioned they get the updates on Sunday)
I needed that flight to get me over the 75,000 EQM. I had to mail in copies of my boarding pass and receipt. My flight posted Dec 24, with Platinum Elite bonus (thanks to cigarman, I didn't have to fight for the 125% bonus).
[This message has been edited by anthonyanthony (edited Dec 26, 2003).]