Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,713
I'd suggest writing here instead of or in addition to the above address:
Larry Kellner
President
Continental Airlines
1600 Smith Street
Houston, Texas, 77002
Mr. Kellner is known to be a real human being who might actually read what you write.