Just out of curiousty, does anyone know who these transporters work for. My understand when my mother had to use these personel was that they were employeed by the airport not the particular airline.

If this is the case how do we know who dropped the ball in these particular cases. It could be that these cart drivers are do as they please even if Continental agents continue to call them to the gate.

I am not trying to take either side in this but just want to know who these people work for, so does anyone know???