<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by venk:
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You see, that is the difference between bend-over apologists who treat an airline as a religious cult and good consumers who look to get the best service.
This isn't a CO vs. AA issue (as you have made it) although this is yet another example of CO's uncaring attitude towards its customers. While you may very well see similar incidences at other airlines, some of us after zillion miles of travel have realized CO is much more arrogant than others in their behavior towards customers.
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CO has had a grand total of 17 DOT disability complaints this year through October.
HP: 3
AA: 31
ATA: 7
DL: 42
NW: 24
WN: 11
UA: 36
US: 22
I'm sure I'll get another gratutious insult as a response, rather than a fact-based answer, but what evidence do you have that CO has a "cavalier" attitude toward the disabled?
Not only does 17 complaints out of 28,000,000 passengers seem absolutely low, it also is undoubtedly low in relative terms, particularly compared to DL, ATA, NW, UA and US, who all had higher disability complaints per passenger than CO.
Without obfuscating, is there any empirical way to justify your argumentative statement?