Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus. Eurobonus Millionaire
Posts: 38,723
People miss connections all the time through no fault of their own. I could see an ADA claim if the airline didn't provide a wheelchair or cart to those who needed them. But they DO provide these services, albeit in an untimely fashion. I would agree that they were discriminating against you if they did everything else in a timely manner. However, based on my experiences, they don't. I think that you got the same service as everyone else.