<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by venk:
This is the most asinine and insensitive comment I have seen on this message board.
When CO changes plane timings to decrease connection time to 30 minutes, they better deliver on the promise of having a transport available for a disabled person who needs extra time. Defaulting on it more than once is not good business. If he only made the connection due to weather forcing a delay in the connecting flight, then it is indeed an act of God even by CO's own definitions since they refuse to make any restitution for such delays. So, in short, you have said anything correct or useful in this post but shown your complete insensitivity.
If you are seriously telling us that putting him in that situation is somehow made irrelevant by him not missing the connection for coincidental events, you ought to keep away from that CO drive-thru brain-wash machine. If CO is not taken to task for this, it will be only a matter of time, before some will indeed miss a connection creating a huge problem for them for no fault of their own.</font>
Stop with the "I feel your pain" nonsense. The fact is, that the connecting flight knew he was on the ground and headed to the gate. Just because some $8 an hour cart driver was a little tardy, is no reason to threaten a lawsuit, or ask for freebees. The guy made his flight in the ordinary course of business, and just because it didnt happen in the smooth manner he wanted it, is no reason to get into a lather over it. I bet the cart got him there faster than some of the walking passengers got there.