After flight times were changed by CO to give me only 30 min. to make connection (both times) I stated I would not be able to make the connection due to time and my disability. Agent stated both time an agent would be at arrival gate with cart to carry me to connection. Neither time was anyone there to help and response varied from "oh, I'm sorry" to someone actually calling a cart.
I will say that by only an act of the Lord did I make both flights (once by weather delaying connecting flight and once by an early arrival) but the issue remains.