<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by nologic98:
I've had similar problems under slightly different circumstances. I think if you have a similar itinerary listed in your profile, even if it is not purchased / deleted / modified, it won't let you import another.
Solution: Go to "Manage reservations" while not signed in, and enter your confirm # and last name. Doing it this way lets you view it without importing it into your account, and works for me regularly.</font>
Bingo! Your solution enabled me to pull up my itinerary, but - as you predicted - prevented me from importing it into my account. While this is a somewhat roundabout way of pulling up the itinerary, it works for the time being (i.e., until I find a moment to call tech support to see if there is a way around this). Gracias.