I just booked a family vacation for the spring through C.O.O.L. I then called CO to split the intineraries so that I - a Plat elite - am separated from my family (all of whom are non-elites). The original confirmation number was assigned to my family's itinerary, and a new confirmation number was given to my itinerary. My family's itinerary under the original confirmation number is accessible through C.O.O.L., but whenever I type in my new confirmation number I get an error message that says that "The itinerary you are trying to add is already in your Profile." However, if it is, I cannot access it.

So, any thoughts on how I can access my itinerary. (I'd call CO, but I figure that I have a better chance of getting the right answer on this board.) Gracias.