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Old Dec 1, 2003 | 6:07 pm
  #10  
avek00
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Join Date: Apr 1999
Location: Promoted to Chairman of the Most Wonderful Continental Airlines Highly Valuable OnePass Program Security and Ideological Purity Bureau
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<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by channa:
I would be raising a bit more hell if I were you. At this point, you've spent (or are planning to spend) $600 in hotel + incidentals + $200 change fee. Try to make a case with a supervisor and see if they can bend. Suggest that they explore other routings. MUC-AMS-IAH-SFO is showing T availability (T3) tomorrow, 12/2 (translation, wide open). Going AMS-EWR is oversold (Y6). Perhaps the agent you're dealing with is not being creative and exploring different routing options.

Incidentally, as a last resort, you can leave tomorrow MUC-SFO RT (returning as a throwaway in a couple weeks) for $1,100 on the routing I mentioned thru IAH.
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Channa:

The airline is ALREADY bending the rules by honoring the ticket of a no-show passenger for just the admin. service fee. Honestly, it is highly unlikely that ANY other airline would go beyond the generosity than CO has demonstrated to date with this situation. AA, UA, DL, or BA for that matter wouldn't think for a second to honor the ticket at face value with no additional penalties.

[This message has been edited by avek00 (edited Dec 01, 2003).]
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