<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by thesilb:
So I think CO is technically correct here, although certainly from a mere customer-service standpoint, they could be more caring and less cruel here one would think.</font>
I have to respectfully disagree. There has to be a point where the airline is simply not responsible (and therefore, has no business or "moral" obligation) for the actions of others, and a case where someone missed a flight due to the actions of another airline (on a DIFFERENT ticket to boot) seems to be at (or very near) that "point".
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Has YOUR airline won an award lately?
[This message has been edited by avek00 (edited Dec 01, 2003).]