Originally Posted by LHR Tim
Even as a lowly Blue in Y (well it was a full Y), they apologised and gave me 2,000 BA Miles. Which in someways is a lot more than I expected, so I'm OK with it.
Still somewhat less than the 50K they gave me for LHR-VIE-LHR, also as a lowly Blue. But then they did screw up the original apology too.
My theory is, ask and you may get more...