Originally Posted by Lumpy
Bambi, your gentle responses on these boards, even to vituperative, scalding remarks amazes me, lowers my hackles and calms my fury a bit. I want to think: "It isn't HER, personally, and she is even aplologizing to me for other screeners!" and I want to crawl into a ball of shame and roll downstairs, and then I remember:
You know it's wrong.
You still work there.
Nobody has a gun to your head forcing you to do that particularly nasty job. And by your own admission you say it's usually a great deal of fun.
Oh, Bambi. You still probably think I should trust you, don't you?
Oh Lumpy, I don't expect you to trust me. Trust is something that is earned. And just because of my profession alone, I am not trusted. I must tell you that I don't think the whole screening process is wrong. Just parts of it. But I cannot pick and choose which rules I enforce. What I can do is treat every person politely and make their time at my checkpoint a little easier. I have people that fly frequently come to my lane because I am there and if I can make the process a little easier for them, I am more than happy to. I do enjoy my job, I enjoy being with people. I do my job well, and I am not apologizing for that. With any luck, a little of me will rub off on my co-workers and then comming through my checkpoint will not be so bad.
Be careful on those steps!!