There was a thread in one of the forums several months ago about a European freedom of information law that any company doing business in europe has to give its customers a copy of the records it keeps on them upon request. The idea was if you have ever flown CO to Europe you could request their european offices for a copy of the notes they keep on you and I understand most airlines keep a set of notes about you with your FF number that can be accessed from your prn by going thru a few additional screens.