FlyerTalk Forums - View Single Post - Help, Advice, Commiserate!
View Single Post
Old Oct 13, 2005 | 11:26 pm
  #4  
GoingAway
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Jan 2002
Location: Greater DC
Programs: UA plus
Posts: 12,947
Originally Posted by schoflyer
Yes! This is definately an option. Charge posted to the CC Oct 5 (errant bookings) and Oct 7 ("credits" charged).

I suppose they could dispute and rebook using the original e-ticket credits, but UA should step up to the plate to solve the problem before it gets to this point.

And here I sit contemplating booking 2 C RT's to Asia on UA.

Scho
Just don't wait so long that the credit card won't honor the dispute .. UA refunds is notorious for taking a long time to resolve problems like this and they'll likely offer you voucher credit before refunding the ticket. Expect a lot of back and forth.

If the tickets are still in the same price range, make new reservations and put them on hold (if you're 1K, it's available on ual.com) and then call them tomorrow when they're open and see if you can negotiate the roll back of the entire transaction.
GoingAway is offline