We want to thank you all for your emails of support to the airlines(s). After reading the comments in this thread, I'd like to clarify a few points.
This is not a specific airline issue. No airline, at least that we are aware of, is threatening anything. Our primary GDS, however, is concerened about their best customers', the airlines, view of ExpertFlyer and the possible negative concerns they have about us. I say *possible* because they have not been able to pinpoint to us any specific example of negative concerns they have had from airlines after the PNR issue was resolved.
It is our belief that we have a positive benefit to the airlines and, of course, their customers. There is little if any precedent for an ExpertFlyer type of service. Understandably, the airlines would initially be concerned about who we are, what we do, and what our intentions might be going forward. Fair enough. Except, our efforts to contact various airlines to explain who we are, the value to them and their best customer's, and to address any concerns they might have, have gone nowhere. That is why we sent the email to our subscribers.
Call it a grass roots campaign to let the airlines know, and through them the GDS's we use, the unique value ExpertFlyer has for them and their best customers and in the case of the GDS's, their best customers' best customers.
We have many plans to expand the utility and value of ExpertFlyer and we appreciate your help and feedback in allowing us to achieve them.
Thank you all for your support.