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Thread: One-way fares on S/H and Dom routes extended
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Old Oct 10, 2005 | 7:31 am
  #10  
BOH
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Join Date: Apr 2005
Location: UK
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Originally Posted by AJLondon
I assume you meant "CAN DO ONLINE".
I'm not sure about that. My original seems correct to me.

My rant is that by all means charge extra if a pax chooses to phone a call centre when he/she could have carried out the transaction on ba.com. But to charge this off-line penalty fee for things you cannot do on-line is to me a con or scam - whatever you want to call it.
Last edited by BOH; Oct 10, 2005 at 7:39 am
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