Originally Posted by ferrari_fan
It seems that the tool is down at the moment. It is returning Error 35761 Request Timed Out [Inet]
Looks like the ITN engine is temporarily down -- there should soon be a thread in the UA forum as this also means that United.com online reservations functionality is down.
As a FULL-tier KVS Tool user, you can simply switch to the Amadeus/AUA method for now as that functionality will not be affected by the ITN outage.