Call the elite number and have them do it instead.
Originally Posted by redjr
Any standing reservations made under your old status will still display as such. If I'm not mistaken, all you need to do is go into your existing reservations, via the web page and either view it, or reconfirm it. This will 'refresh' the record and you should now see your new status as Platinum for that reservation. Also your miles displayed on the NWA home page won't update until your click on Account Summary.
redjr....
My past experience was that you need to call in to have the elite agents update manually. I did it online with the procedure you mentioned, the upgrade did not go through.