Originally Posted by Yorkshire Traveller
Well I don't know what good this will do (although I feel much better for writing this) - I've sent the following to our corporate travel department. Let's see if anyone from British Midland responds:
Hmm. I recently laid my hands on the full contact details (voice, fax and email) for my firm's BMI contract manager. Must find time to do a similar note - it looks like it might actually be possible to make a difference.