Originally Posted by the_traveler
I would contact Idine/Rewards Network and explain what happened and when your dine was. If they request it, I would FAX the receipts to them. I find that Idine was always fast with the posting of missing dines.
10-14 days seems to be long enough. My dines usually post within 3-5 days automatically.
I sent them an e-maiil Monday and finally got a response today. As expected, they asked me to either mail or fax a copy of my credit card receipts.
What was unexpected is the advice they gave me. Basically, they told me that I should keep my membership in Idine a secret to make sure that the restaurant doesn't run my transaction in a way that prevents me from getting miles. Here's an excerpt from their e-mail response:
It is best not to inform the restaurant that you are a Mileage Plus Dining
member as a method to ensure that your credit card will be processed in
the terminal registered with our program. Since restaurant managers and
owners are aware of their restaurant's participation in our program, we
encourage this process.
Now, I just have to send my receipts in and hopefully, I'll get the miles.