I've just been on the phone to Air NZ, asking about tonight's wine tasting event and Gold Elite promotions in general. I spoke to someone called Craig and asked him what the criteria were for sending out invitations to tonight's event. He put me on hold for about five minutes and then informed me that invites were sent out to select Auckland based Gold Elites, but was unable to give me any further criteria. I replied that better communication was needed from Air NZ in order to reduce confusion and resentment among its elite cultomers. Craig undertook to report this to the Loyalty people.

Anyway, here's a bit of good news. Craig offered to see what he could do for any Auckland based GE's who didn't receive an invite to tonight's tasting and who would like to attend. Craig's at the Gold Elite number with ext. 32034.

Enjoy,
CHC Kiwi