A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 53,012
I wouldn't panic: we've had lapses in the EEO booklets before. I don't recall last year specifically, but I even think that right about now was an "EEO gap" as well.
My guess is that it's planned: since this is a recurring operational process for Marriott at this point, I don't think there are big unplanned timeline slips in the creative, production, and distribution process of the mail drop.
I agree with rahman: I wish the front desk was more familiar with the correct processing of these certs (and the Premium Pounds / Bonus Bucks as well).